Legal

Our commitment to transparency and your rights. Please read these policies carefully to understand how we operate and protect your information.

Privacy Policy

Last updated: December 29, 2024

1. Introduction

Welcome to Zugl ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zugl.in or engage with our services.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically:

A

Personal Information

  • Name and email address
  • Phone number (if provided)
  • Company information
  • Project requirements
B

Automatically Collected

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and analytics

3. How We Use Your Information

We use the information we collect for various purposes, including:

💬

Communication

Respond to inquiries and provide support

📊

Analytics

Understand usage and improve services

🔧

Service Delivery

Provide and maintain our services

📧

Updates

Send project updates and newsletters

🛡️

Security

Protect against fraud and abuse

⚖️

Legal

Comply with legal obligations

4. Data Protection

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of data in transit and at rest using industry-standard protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection best practices

5. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

TypePurposeDuration
EssentialRequired for website functionalitySession
AnalyticsHelp us understand user behavior2 years
PreferencesRemember your settings1 year

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

1

Access

Request a copy of your data

2

Rectification

Correct inaccurate data

3

Erasure

Request deletion of your data

4

Portability

Receive data in portable format

5

Restriction

Limit processing of your data

6

Objection

Object to data processing

Privacy Inquiries

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

privacy@zugl.in

Terms of Service

Last updated: December 29, 2024

1. Agreement to Terms

By accessing or using our services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services. These terms apply to all visitors, users, and clients who engage with Zugl for web development, mobile app development, UI/UX design, or any other services we provide.

2. Our Services

Zugl provides professional digital services including but not limited to:

Web Development

  • Custom websites
  • E-commerce platforms
  • Web applications

Mobile Development

  • iOS & Android apps
  • Cross-platform solutions
  • App maintenance

UI/UX Design

  • Interface design
  • User research
  • Prototyping

Support & Maintenance

  • Technical support
  • Updates & patches
  • Performance optimization

3. Client Obligations

As a client engaging our services, you agree to:

  • 1
    Provide accurate and complete information necessary for project execution
  • 2
    Review deliverables and provide timely feedback during development phases
  • 3
    Make payments according to the agreed-upon schedule and terms
  • 4
    Obtain necessary licenses and rights for any content you provide
  • 5
    Not use our services for any illegal or unauthorized purpose

4. Intellectual Property

Ownership Transfer

Upon full payment, all custom code and designs created specifically for your project will be transferred to you, unless otherwise specified in the project agreement.

Third-Party Components

Open-source libraries and third-party components used in your project remain subject to their respective licenses. We will provide documentation of all such components.

Portfolio Rights

We reserve the right to showcase completed projects in our portfolio and marketing materials, unless a confidentiality agreement is in place.

5. Payment Terms

30%
Upfront deposit before project commencement
40%
Mid-project milestone payment
30%
Final payment upon project completion

Payment schedules may vary based on project scope and can be customized in the project agreement. Late payments may incur additional charges as specified in your contract.

6. Warranties & Limitations

We provide a 30-day bug-fix warranty after project delivery. This covers functional bugs in the delivered code but does not include:

  • Changes to project scope or requirements
  • Issues caused by third-party services or hosting
  • Problems arising from unauthorized modifications
  • Compatibility with future technology updates not in scope

7. Termination

Either party may terminate the service agreement with written notice. In case of termination:

Client-Initiated Termination

Payment is required for all completed work and approved milestones. No refunds for work already delivered.

Zugl-Initiated Termination

All work completed up to termination date will be delivered. Refunds may apply for undelivered milestones.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

9. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the new terms. We encourage you to review these terms periodically.

Questions About These Terms?

If you have any questions about these Terms of Service or need clarification on any points, please reach out to us:

Ready to Start Your Project?

Now that you've read our terms, let's create something amazing together. Get in touch with us to discuss your project.